Monday, March 24, 2008

Installing Oracle BPMN (BPA) in silent mode

I have been asked this specific question about how to install the Oracle BPMN tool, BPA in silent mode. Thanks Paco for reminding me again! Here you go with a simple 2 step process on how to do this:

- Record mode & Silent mode: Step 1: Record mode - Step 2: Silent mode -

Thursday, March 20, 2008

Multipool BPMN example

Enclosed is an example of a BPMN process in a pool interacting with another BPMN pool. Also noteworthy is the correct usage of event based gateway. I am using Oracle BPMN solution's latest version to model this diagram. The BPMN visual extension capability has been used to create the color coded human (green) and automated (blue) tasks. This will further enhance the readability of the BPMN diagaram in Oracle BPA Suite.

Wednesday, March 19, 2008

Compensation in BPMN

How would users model a compensation in Oracle's BPMN tool? Apologies David for the delay, here you go:
In this example, if the BPMN activity "credit check" fails for some reason, the process refunds the credit card charges.

Tuesday, March 18, 2008

Process Levels - Ask the basic questions

I was in a training class again last week. The quintessential question came up as to how many levels of processes should be there. Should we have one process that covers all levels of details? That would be akin to mapping your IT process using BPMN. How does it reflect the simplicity of the business users?

Answers ranged from 0, zero to 4 to 7.

This reminded me of an earlier discussion with Dr Naci Akkok - credit is due here.
He said think about what question is the model answering. Is it answering the "what" question or the "how" question. Users will need at least these two levels - one that answers what happens in my organization; the other level or levels that answers the how question.

Now its important to realize that its better to draw boundaries of how many levels of what questions and how many of how questions would we want to address. This will prevent proliferation of levels and will also mandate and facilitate common understanding. I would love to put a number out here as a recommendation but it would vary with the organization and the complexity of processes therein. I would recommend a number between 2 and 4 should be good enough to capture the details of business processes in your organization.
Oracle BPA Suite provides for multiple levels of processes. BPMN process levels can be further detailed.

Reminder - Disclaimer: The views expressed are entirely my own and do not reflect those of Oracle or a methodology of using Oracle BPA Suite.